Overall Function:

‍The  incumbent  is  expected  to  possess  good  knowledge  of  trade  finance  products,  trade  workflows  and  processes  in  particular  handling  of  cross-border  transactions. This  function  is  in  Trade  Services  Department  (TSD)  in  Singapore  with  the  focus  to  support. TCF (Trade Commodity Finance) in their L/C Document checking function.

Key Responsibilities:
· Perform 1st and 2nd check (if applicable) of both Import and Export L/C documents
· Communicate & liaise with customers & ING back office on the check status of L/Cdocuments
· Provide professional advice to the customers & internal teams on discrepancy/ies noted
on the documents; fulfilling of terms and conditions in the L/C, and mitigating non-compliance documents presentation after shipment
· Co-ordinate and work efficiently within the team
· Ensure daily tasks are executed as per SLA and Global work instructions and escalate to Team Head/HOD upon identification of deviations or the development of unexpected risk events during the work flow.
· Ensure adherence to ING’s procedures, policy and guidelines at all times.
· Propose areas of improvement in the team for the benefit of the team and other verticals.
· Assist in projects to improve work processes & migrations.

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Other responsibilities and daily tasks include the following:
· Provide quality checking and timely service delivery to TCF customers.
· Cultivate team spirit and build up confidence in the new team in their handling of their daily documents checking.
· Continuously exceeding customer expectations: the WOW effect

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Qualifications and Skills:

‍· Acceptable tertiary education.

· CDCS certified L/C Documents checker.

· At least 3 – 5 years’ of experience in handling both Import and Export L/C Documents checking.

· Microsoft office applications –MS word, excel, power point, access, visio etc.

· Knowledge of Swift Alliance and any main accounting system.

· Knowledge of ICC publications – UCP600, ISBP 821, ISP98, URR725, URC522.

· Knowledge of local region’s regulatory compliance and anti-money laundering policy.

· Possess effective communication skill to work with the teams and branch offices.

· Preferably with exposure to TCF business.

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