Experience Requirements:

Fresh graduates are encouraged to apply, and no prior work experience is required. Successful candidate will receive comprehensive training and support to perform effectively in the role.

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Purpose:

This position is a key part of the Shell Trading & Supply global network (STN), the principal trading and shipping business of the Group. The STN is one of the largest trading and shipping companies worldwide and continues to be a dynamic and rapidly growing business. STN is a truly Global Organisation with some trading offices in such places as Houston, London, Singapore, Bahamas etc.

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Commercial Operators are responsible for oil and freight operations to the various business desks. Commercial Operations staff work alongside Traders to optimize the deal portfolio to provide commercial benefits to the business. It is a fast moving and changing environment and Operators will work alongside a diverse, multi-cultured group of people. The work is extremely varied according to the desk but Operators are developed to gain a common set of professional skills.

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A competent operator should be a good communicator, with strong stakeholder management skills, well organized with commercial awareness and team skills; to be pro-active in showing initiative and have or gain knowledge of all parts of the trading business. Operator will be expected to perform at an advanced level – adding value to the bottom line without prompts from commercial team to optimize a planned deal.

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Accountabilities:

• Ensure that all obligations arising from the contracts are carried out and seek to add value by exercising embedded commercial and logistical deal options by using a pro-active approach to problem solving, in tandem with the wishes of the Traders.
• Highlight any contract optimisation opportunities, thinking on your feet to deal with contractual problems (e.g. off spec cargoes, vessel delays, etc.) and ensuring that these are managed professionally and optimally for the trading business.
• Deal with oil and freight counterparties, terminals, vessels, agents, and inspectors on a regular basis regarding all post-deal activities ensuring operations are expedited and all necessary operational information is communicated in good time and documentary requirements are met.
• Make oil and vessel nominations, prepare and send voyage orders and monitor progress of vessels. Appoint independent inspectors, expeditors, and ships agents.
• Ensure that all oil and freight operational information is entered into Trading systems in a timely fashion and ensure that the trading position is accurate at all times and adequate records are kept to meet legal and fiscal obligations.
• Understand the potential commercial impact of cargo/demurrage claims and ensure that the necessary commercial actions are taken to protect Shell's business position both during and after the physical activity.
• Liaise with Finance Operations to ensure that deals are correctly and timely settled.
• Gain & use a full understanding of all operational aspects of the Oil/Shipping deals and Global Trading Network Policies and Guidelines and ensure all commercial contractual/policy obligations are complied with.
• The selected employee needs to be extremely detailed orientated, to be able to reconcile, agree volumes with third parties, answer queries related to the operations and is required to drive improvement programs.
• The Trading Commercial Operator may also be required to manage storage locations and stocks, monthly forward allocation declarations, operate specialised vessels operations including COA nominations and COA Owner liaison and maintain the monthly program changes and updates.

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SKILLS & REQUIREMENTS

Experience and qualifications:

• Bachelor's degree from an accredited university (or equivalent work experience).
• Previous knowledge of Oil and Freight operations would be advantageous.
• The incumbent will have to be extremely adaptable, be able to work under pressure, be able to successfully prioritise work depending on current situations and has to be a good team player.
• Ability to troubleshoot existing process issues.
• Ability to analyse and simplify complex problems.
• Effective stakeholder management & communications.
• Effective in working with diverse teams with multiple priorities across desks and countries.
• Teamwork and collaboration skills.
• High attention to detail.
• Prioritisation skills.
• Strong commercial acumen and negotiating skills with strong external focus and a commercial mind-set to maximize opportunities in the market.

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Additional Information:

The oil supply and trading environment is often dynamic and fast moving. Operators often have to be able to respond quickly and accurately to challenging and sometimes conflicting deadlines in order to comply with business needs and policy guidelines. Daily working hours may be variable and unpredictable at times including regular out-of-hours contact.

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